Never Split the Difference: Negotiating as if Your Life Depended on It

Never Split the Difference: Negotiating as if Your Life Depended on It

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(10 customer reviews)

Original price was: $23.99.Current price is: $17.99.

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This international bestseller, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

  • Establish Rapport
  • Create Trust with Tactical Empathy
  • Gain the Permission to Persuade
  • Shape What Is Fair
  • Calibrate Questions
  • Transform Conflict into Collaboration
  • Spot Liars
  • Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

10 reviews for Never Split the Difference: Negotiating as if Your Life Depended on It

  1. Elena Petrova –

    Everything we assumed we knew was wrong” (p.26), we are not rational, compromise is terrible, and “No” is the answer to getting what you want in and out of the office. These are all concepts that the reader can be expected to wholeheartedly believe and understand by the end of this book. Former FBI hostage negotiator Chris Voss hit the mark with this book, sharing effective tips and tools for negotiating in and beyond your workspace. “Never Split the Difference: Negotiating as Your Life Depends on It” is a 5-star read for those trying to enhance their “deal making skills” whether that be with work or personal relationships.

    Prior to 2008, Chris Voss was the lead international kidnapping negotiator for the FBI. According to The Black Swan Group, through his 28 year with the Bureau, he was trained in negotiation by the FBI, Scotland Yard and Harvard Law School. Chris has taught business negotiation in the MBA program in several of the world’s best universities and business programs. Voss continues to host seminars and attend guest lectures and is rumored to be working on additional books.

    “Never Split the Difference”, a euphemism for “never compromise” because compromise on the street often leads to the loss of lives, Was published in May of 2016 and is an extremely powerful book that tells the stories of negotiation when you really can’t afford to lose, like in a situation where you are negotiating for the lives of others. Each chapter includes engaging theories on communication and actionable recommendations on how to improve your communication skills, while telling intriguing stories of the life of an FBI agent. These stories include bank robberies, terrorists and a bunch of different “bad guys”. This book will not only help your business deals, but your personal relationships as well. Voss gives us more than just the advice on what to do, he shows us why they work as well.

    This book is a fun read full of useful information. The new concepts in every chapter had me highlighting the techniques and lessons that I truly wanted to remember. The most important to me, being that you should never be so eager to solve a conflict that’s result is inconvenient for you. Accepting bad deals is almost always a mistake. Compromise isn’t always the answer, while pushing for a hard “yes” doesn’t get you any closer to a victory, it only angers the other party. And finally, “Driving towards “that’s right” is a winning strategy in all negotiations. But hearing “you’re right” is a disaster.” (p. 105)

    Overall this is a wonderful book that teaches the reader that negotiation, at its core, is nothing more than conversations with reactions and results. Getting what you need from others will help set up the rest of your life. Chriss Voss will teach you how to take authority and show dominance in the conversations that will make or break your career. Because of the strong lessons in this book, I believe it would be a great book for most young people to read. Whether they are beginning their college career or creating their own blue-collar business, “Never Split the Difference” by Chris Voss is a great resource for people looking to better their life without looking for a designated “self-help” book. Remember: “… without self-control and emotional regulation…” (p 156) these strategies will not work.

  2. Keren B –

    Probably one of the best books I’ve read in a while. Chris Voss doesn’t just teach negotiation; he shows it through powerful real life stories that make each concept stick. The techniques are practical, easy to visualize, and incredibly effective beyond business or sales since they apply to everyday conversations and relationships too. The way he breaks down human psychology while telling stories from his time as an FBI negotiator had me completely glued to the book. It’s rare to find something that’s both this educational and this entertaining.

  3. Eshopperaholic –

    Great book. The author spends a lot of time talking about how awesome he is however the actual negotiation tips that are in the book are quite useful and the examples are pretty good as well. I’ve used some of the stuff already and it really works. I recommended for everyone because his approach and point of view in techniques from the approach of a hostage negotiator actually are great to get people to talk, talk themselves out of what they want to do into what you wanna do and other interesting approaches.

    I honestly wish the guy didn’t spend so much time saying how great he is and just focused on his approach and some examples. He also sets up his historical experiences with way too much description needed to sell what he’s trying to teach. Regardless, it’s an excellent book for negotiation techniques I’ve never seen before

  4. Leigh Dalman –

    This book is so entertaining, informative, immediately applicable and generally well written, I have hated the writing of every business book I’ve read since. Thanks 🙁

  5. Dungar singh Rathore –

    Its wonderful experience of reading this book, the way of providing details through simplicity and story telling is so good. I also tried the tips in my real life and it worked. Starting is good and somewhere between if you feel bore, don’t stop just continue reading and you will find many interesting insights.

  6. Christelle –

    Highly recommend this book , its practical with amazing applications to my job as a business analyst , definitely recommend it

  7. Yasin anzalchi –

    I bought this version because of the slight bigger size and better cover quality (it’s anyways an small book but can be dealt with.) after looking at some reviews and seeing different versions of the book I was scared that they give me the wrong cover but this is what I wanted.

  8. Erik Svensson –

    This is a well written, easy to read book on how to negotiate with just about anybody of any age about anything. It woke me up to some if my self-defeating habits and has helped me to better articulate what I want or need. Highly recommended.

  9. Kamila Hutchison –

    I took this on holiday with me and have never binge read a business book like this before. As soon as I finished it, I flipped back to the front and started to read it again. The skills in this book are essential to anyone who wants to be better at negotiating in a business setting or even with your children, I’ve tried it and it works! On my top five books of all time.

  10. Marc Pitcher –

    This really helped understand the framework negotiation, and the importance of ask you questions and discovering unforeseen opportunities or reservations on the other side

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Never Split the Difference: Negotiating as if Your Life Depended on It

Original price was: $23.99.Current price is: $17.99.