Last updated: April 22, 2026
Thank you for shopping at LearnyBook.com.
Since we offer digital products only (ebooks and online medical courses), our refund and return policy differs from stores that sell physical goods. Please read this policy carefully before making a purchase.
1. Digital Products Only – No Physical Returns
All products available on LearnyBook.com are delivered digitally via secure access links (such as Google Drive).
No physical items are shipped, and therefore no returns by mail are possible.
2. Delivery & Order Processing
All products are delivered electronically to the email address provided at checkout.
- Ebooks are typically delivered shortly after purchase
- Courses may require manual processing and can take up to 24 hours
- Access links are sent via email once ready
3. Refund Policy
Due to the nature of digital products, all sales are generally final once access has been provided.
We do not offer refunds for:
- Accidental purchases
- Change of mind
- Purchasing the wrong item
- Failure to read product descriptions
- Successful access or download of files
- Discounted or promotional items
Once access to the product has been granted, it is considered delivered.
4. Exceptions & Support
We are committed to ensuring you receive the correct product.
We will assist you if:
- You receive a corrupted or incomplete file
- The access link does not work
- You receive the wrong product
- You do not receive your order within the stated delivery timeframe
In these cases, we will:
- Resend the correct files
- Provide a new access link
If we are unable to resolve the issue, a refund may be issued at our discretion.
5. Access & Download Issues
We monitor access activity to ensure proper delivery.
Reasonable download attempts are allowed. Excessive or suspicious activity may result in temporary restrictions to protect our system.
If you experience any issues accessing your files, please contact us and we will assist you promptly.
6. Chargebacks
If you encounter any issue with your order, please contact us before initiating a chargeback or dispute.
Most issues can be resolved quickly by verifying your order and resending access.
Filing a chargeback after successful delivery or access may result in:
- Account restrictions
- Denial of future purchases
7. Contact Us
If you need help with your order, please contact us at:
contact@learnybook.com